Products covering war and warlike situations:

Differentiated products and service agreements for the forces which cover circumstances like conventional war, low intensity conflict, counter insurgency, disaster management, internal security duties, training and exercises etc

(6^th / 7^th) Pay Commission Revisions:

The Life Cover is commensurate with revision in pay scale as per (6^th / 7^th) Pay Commission, and covers all possible gaps identified in financial planning

Medical Underwriting as per DGMS Medical Grid :

Higher non-medical limits basis latest AME and PME reports. DGMS Medical Order on SHAPE Classification incorporated as part of the medical underwriting.

Faster Claim Processing :

Fastest Claim Settlement basis intimation from Unit /Nok. PLIL demonstrates Agility with a claim settlement ratio above 98% , record turnaround time of less than 7 days for Claims Processing (Upon receiving complete documents from the nominee) along with a dedicated app for claims intimation.

Welcome Calls: (Post issuance verification call)

All customers are called post policy pack delivery to welcome them to the Prahri family and solicit feedback on their on-boarding process with PLIL.

We Stay Connected:

• 135 PLIL Offices near or inside cantonments at 78 Locations

• The policy bonds are delivered at the desired address with option to download digital copy as well.

• Regular Service Camps irrespective of the new place of postings.

• Dedicated team of veterans to understand the customer segment.

• Helpline for Customers : 1860 500 7070 (Local Charges Apply) (Monday - Saturday, 9 :30 AM to 6:30 PM)

• SMS updates sent to Policyholders

• M-Sampark App: Policy App available on Android phones to facilitate access to policy details with a touch of a button